Client Services Coordinator
Lewisville, TX Lewisville, TX Full-time Full-time Estimated:
$30.
3K - $38.
4K a year Estimated:
$30.
3K - $38.
4K a year Our mission is to make communities SHINE! Our employees provide excellent service to our Clients, all while nurturing communities, acting with integrity, and hustling to get the job done.
The Asset Preservation Coordinator (Client Services) performs a variety of tasks to provide support for our clients and vendors to preserve real estate assets and takes accountability for entire process from receipt of work orders to resolution and closure which requires coordination of information among various departments and customers.
Essential Duties &
Responsibilities:
Receive and review incoming work orders related to monthly maintenance items such as repairs, grass cuts, winterizations, etc.
and contact appropriate resources as needed; enter transactions into PC using multiple systems Verify accuracy and resolve general customer issues using multiple resources and records Prepare, edit, distribute, and/or correct specialized and/or complex documents/notes/entries Contact customer with any questions or concerns and work to minimize risks Monitor queue to ensure the necessary property preservation work is completed Competencies:
Ability to compose emails, letters, memos and orally communicate technical information Ability to communicate with individuals effectively in person and on the telephone Proven ability to proactively manage files in pipeline demonstrating a sense of urgency Exceptional customer service skills Ability to work well under pressure in a high production-oriented environment
Experience:
Six months or more work experience Preferred:
Mortgage, FHA, and or financial services experience EOE/Minority/Female/Disabled/Veteran Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$30.
3K - $38.
4K a year Estimated:
$30.
3K - $38.
4K a year Our mission is to make communities SHINE! Our employees provide excellent service to our Clients, all while nurturing communities, acting with integrity, and hustling to get the job done.
The Asset Preservation Coordinator (Client Services) performs a variety of tasks to provide support for our clients and vendors to preserve real estate assets and takes accountability for entire process from receipt of work orders to resolution and closure which requires coordination of information among various departments and customers.
Essential Duties &
Responsibilities:
Receive and review incoming work orders related to monthly maintenance items such as repairs, grass cuts, winterizations, etc.
and contact appropriate resources as needed; enter transactions into PC using multiple systems Verify accuracy and resolve general customer issues using multiple resources and records Prepare, edit, distribute, and/or correct specialized and/or complex documents/notes/entries Contact customer with any questions or concerns and work to minimize risks Monitor queue to ensure the necessary property preservation work is completed Competencies:
Ability to compose emails, letters, memos and orally communicate technical information Ability to communicate with individuals effectively in person and on the telephone Proven ability to proactively manage files in pipeline demonstrating a sense of urgency Exceptional customer service skills Ability to work well under pressure in a high production-oriented environment
Experience:
Six months or more work experience Preferred:
Mortgage, FHA, and or financial services experience EOE/Minority/Female/Disabled/Veteran Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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