Customer Service Representative
Lewisville, TX Lewisville, TX Full-time Full-time $18 - $21 an hour $18 - $21 an hour Job description You're the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are Founded in 1981, Advent Air has been making a big, Texas-size difference in the quality of HVAC systems installed in homes and businesses across the DFW Metroplex.
We specialize in residential HVAC installation, repair and replacement.
Our core values of honesty, going above and beyond, always remaining curious and consistently maintaining a sense of urgency in our work is what sets us apart.
These values are the cornerstone of our company and have led to us receiving both local and national awards.
We are the only HVAC Company in North Texas to Win the BBB Torch Award for Ethics.
What We Do We are a passionate, family-oriented team whose goal is to help people get the most out of life.
We want to empower every customer to make smarter decisions about heating and air conditioning while providing only the best services and products available.
Pay Rate:
$18 - $21 per hour Benefits Personal Benefits 100% Employer Paid Health Care Coverage Family Health Care Coverage Healthcare spending or reimbursement accounts HSA's Access to Vision Insurance Access to Dental Insurance Access to Short Term Disability Insurance Access to Accident Insurance Paid Time Off (PTO) Paid Sick Days (Floating Holidays) Paid Holidays:
New Year's Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day & Friday After Thanksgiving Christmas Eve & Christmas Day Financial Benefits Hourly Pay (Depending on Experience)
Spiffs and Incentives Yearly Profit Sharing Incentives Company Paid Long Term Disability Insurance Company Paid Life Insurance 401K Work Benefits Company iPhone Ongoing Training & Certifications Company Provided Computer Our Fun Side Work Anniversary Gifts including trips for milestone years.
Yearly Vacation Giveaways with Expenses Paid Free Coffee, Water, & Snacks Annual Christmas Party Annual Turkey Fry Company Culture Events such as:
Fitness Challenges Pumpkin Painting Contest Holiday Spirit Week (Including Ugly Sweater Day, Gingerbread House Decorating Contest) Celebrating National Holidays like National Popcorn Day and National Pie Day and more! The Big Task Looking for an energetic and positive personality for this front line position with excellent customer service skills to work in a fast-paced environment where you are the first contact many callers have with our company.
This person will answer inbound calls and make outbound calls to existing, new, and potential customers.
They will schedule maintenance and service appointments while also making follow-up calls to ensure customer satisfaction.
They will work closely with dispatch representatives to coordinate and fill the technician's job board.
Desired Skills and Experience Excellent verbal and written skills Well organized and ability to work Consistently positive/high energy Independently Strong interpersonal skills Professional phone skills Timely in all work and attendance Creative thinker Teachable Strong computer skills Strong written skills Consistent can-do attitude Adapts well to change Professional in appearance Great time management skills 1-2 years telemarketing/sales experience 1-2 years HVAC experience Work Hours:
Monday through Friday 8am to 5pm.
Rotating on call shift.
If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for.
You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company.
If this sounds like you, spend a little time learning about Advent Air Conditioning by visiting adventair.
com Job Type:
Full-time Job Type:
Full-time Pay:
$18.
00 - $21.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Who We Are Founded in 1981, Advent Air has been making a big, Texas-size difference in the quality of HVAC systems installed in homes and businesses across the DFW Metroplex.
We specialize in residential HVAC installation, repair and replacement.
Our core values of honesty, going above and beyond, always remaining curious and consistently maintaining a sense of urgency in our work is what sets us apart.
These values are the cornerstone of our company and have led to us receiving both local and national awards.
We are the only HVAC Company in North Texas to Win the BBB Torch Award for Ethics.
What We Do We are a passionate, family-oriented team whose goal is to help people get the most out of life.
We want to empower every customer to make smarter decisions about heating and air conditioning while providing only the best services and products available.
Pay Rate:
$18 - $21 per hour Benefits Personal Benefits 100% Employer Paid Health Care Coverage Family Health Care Coverage Healthcare spending or reimbursement accounts HSA's Access to Vision Insurance Access to Dental Insurance Access to Short Term Disability Insurance Access to Accident Insurance Paid Time Off (PTO) Paid Sick Days (Floating Holidays) Paid Holidays:
New Year's Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day & Friday After Thanksgiving Christmas Eve & Christmas Day Financial Benefits Hourly Pay (Depending on Experience)
Spiffs and Incentives Yearly Profit Sharing Incentives Company Paid Long Term Disability Insurance Company Paid Life Insurance 401K Work Benefits Company iPhone Ongoing Training & Certifications Company Provided Computer Our Fun Side Work Anniversary Gifts including trips for milestone years.
Yearly Vacation Giveaways with Expenses Paid Free Coffee, Water, & Snacks Annual Christmas Party Annual Turkey Fry Company Culture Events such as:
Fitness Challenges Pumpkin Painting Contest Holiday Spirit Week (Including Ugly Sweater Day, Gingerbread House Decorating Contest) Celebrating National Holidays like National Popcorn Day and National Pie Day and more! The Big Task Looking for an energetic and positive personality for this front line position with excellent customer service skills to work in a fast-paced environment where you are the first contact many callers have with our company.
This person will answer inbound calls and make outbound calls to existing, new, and potential customers.
They will schedule maintenance and service appointments while also making follow-up calls to ensure customer satisfaction.
They will work closely with dispatch representatives to coordinate and fill the technician's job board.
Desired Skills and Experience Excellent verbal and written skills Well organized and ability to work Consistently positive/high energy Independently Strong interpersonal skills Professional phone skills Timely in all work and attendance Creative thinker Teachable Strong computer skills Strong written skills Consistent can-do attitude Adapts well to change Professional in appearance Great time management skills 1-2 years telemarketing/sales experience 1-2 years HVAC experience Work Hours:
Monday through Friday 8am to 5pm.
Rotating on call shift.
If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for.
You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company.
If this sounds like you, spend a little time learning about Advent Air Conditioning by visiting adventair.
com Job Type:
Full-time Job Type:
Full-time Pay:
$18.
00 - $21.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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